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Territory Manager

Department CDA | Exp: 5-10 Years | Location: UP - Aligarh

Specific Responsibilities:
  • Agree upon the area with CSM CDA in which he will carry market potential assessment
  • Discuss the plan with CSM-CDA of appointing CDAs and business targets with them and get a sign off on the implementation plan
  • Evaluate capabilities and interest of CDAs
  • Do expectation setting of the CDA as per category viz. Rookie, Silver, Gold, Elite.
  • Drive & assist them to recruit advisors
  • Assist them with training and guidance to conduct business
  • Accountable for overall productivity of the CDAs. And advisors below them
  • Ensure compliance of all CDAs and advisors below them
  • Help top performing advisors to grow into CDAs or SMs
  • Avoid any kind of channel conflict and take a participatory approach to close issues
  • Maximise business in the area and from the CDAs and advisors below them
  • Track competitor’s information and devise strategies to become the market leader in the defined area

 

Key Performance Indicators:
  • CDA and advisors below them productivity
  • Product mix
  • Business Mix
  • Persistency
  • Channel conflict escalation
  • Training and knowledge of CDAs and advisors
  • CDA and advisors satisfaction

 

Key Inter-relationships:
Internal:
  • Branch Operations
  • HR
  • Finance
  • Counterparts in other channels

 

External:
  • Advisors/CDAs/Customers
  • Partners/Relationship
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