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Assistant Manager

Department Claims | Exp: 2- 5 years | Location: Santacruz

Specific Responsibilities:
Claims Assessment:
  • Assessment of Claims, based on laid down processes, checks and controls within the defined Turn Around Times
  • Ensure accuracy of claim pay-outs in accordance with the rules, regulations, regulatory guidelines and product’s terms and conditions
  • Coordination with other central functions, branch users, intermediaries to ensure timely decision making
  • Query resolution for the requests / complaints received from the Master Policy Holder / nominees / claimant


Key Performance Indicators:
Work Experience:
    • 3 to 5 years of Group Claim assessment experience with life insurance companies
    • 2 to 5 years of Risk Assessment experience – handling field verification process for life insurance
Educational background:
        • Any graduate – preferred Science graduate
        • An eye for detail
        • Well-versed with analysing risk / investigation reports and claims documentation
        • Sound knowledge of regulatory guidelines
        • Good written and oral communication skills
System proficiency:
      • MS Excel
      • Group Asia – Preferred
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