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Retention and Surrender Strategy

Department Branch Operations | Exp: 10 years | Location: Goregaon

Job Responsibilities:
  • Drive surrender retention & surrender payment on timely basis
  • Manage outsourced activities related to surrender management using call center, 3rd party vendors & any other intervention so as to be able to meet the targets
  • Launch, manage contests & R&R to drive surrender management goals
  • Data analysis and data mining working jointly with BIU, IT & operations to drive sharper models on surrender prediction, retention/payout support
  • Drive new business cross-sell amongst the surrenderable base
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