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Survival, Maturity & Annuity Claims

Survival Benefit

Documents required
  • Request letter for updating your Bank Details, if not provided earlier
  • Personalized cancelled Cheque or Self-attested copy of Passbook /Self-attested copy of Bank Statement with IFSC and Bank Account number mentioned thereon

Maturity Benefit

Documents required
  • Request letter for updating your Bank Details, if not provided earlier
  • Personalized cancelled Cheque or Self-attested copy of Passbook /Self-attested copy of Bank Statement with IFSC and Bank Account number mentioned thereon

Annuity Claims

  • Life Certificate to be submitted prior to the end of every policy Anniversary year
  • Request letter for updating your Bank Details, if not provided earlier
  • Personalized cancelled Cheque or Self-attested copy of Passbook /Self-attested copy of Bank Statement with IFSC and Bank Account number mentioned thereon
  • FAQs
  • Process

FAQs

Survival Claims

Maturity

Annuity Claims

Process

Survival & Maturity Claims Process

We have a 3 Step Claim Process:

Step 1: Claim Intimation

  • The Company informs customers about the Survival benefits due on their policy and /or Maturity of the policy, 90 days prior to the due date.
  • In case customers’ Bank details are not available with the Company, they are requested to provide the same to enable electronic credit to their Bank account.

Step 2: Claim Processing

  • Once the Bank details are available / registered with the Company, the Benefit amount will be processed within 7 days from the due date.

Step 3: Claim Settlement

  • Subject to availability of valid Bank details, claims will be settled through electronic mode such as NEFT.
  • Else, the payment will be sent vide an Account payee Cheque at the customers’ address registered with the Company.

Annuity Claims Process

We have a 3 Step Claim Process:

Step 1: Submission of Life Certificate

  • The Company informs customers to submit a Life Certificate for the Annuity policy, 90 days prior to the policy Anniversary date.
  • This Certificate should be received by the Company at least 7 days prior to the policy Anniversary date.
  • In case customers’ Bank details are not available with the Company, they are requested to provide the same to enable electronic credit to their Bank account.

Step 2: Claim Processing

  • On receipt of the Life Certificate, the Company will process the Annuity amount as per the Annuity payout intervals.
  • Once the Bank details are available / registered with the Company, the Annuity amount will be processed within 7 days from the due date.

Step 3: Claim Settlement

  • Subject to availability of valid Bank details, claims will be settled through electronic mode such as NEFT.
  • Else, the payment will be sent vide an Account payee Cheque at the customers’ address registered with the Company.
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